Choose new if
You want the latest colour options, fresh battery condition, official packaging, and a simple choice of storage and network preference.
Shop phone dealsUK phone buying guide
New phones suit buyers who want the latest model, fresh battery and full manufacturer condition. Refurbished can be attractive, but the condition, battery health and warranty details matter.
You want the latest colour options, fresh battery condition, official packaging, and a simple choice of storage and network preference.
Shop phone dealsLook for battery health, cosmetic grade, warranty length, unlocked network status and whether accessories are included.
SIM-free vs contractA cheaper refurbished phone may not be better if storage is too low, the battery needs replacing, or the model will feel dated quickly.
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